This blog post has now been re-arranged with the manifesto at the top, and the reasoning that led up to it beneath. Because, after all, placing the important content six or seven hundred words in is hardly being pure, is it?
Web Dogma 24. By me.
Content First. All articles, images, and graphics must be there to serve a purpose. Superficial or filler material is forbidden.
About a decade ago, I was at a conference and talking to a fellow developer (I still call myself one, even though I don’t code so much these days) when he giddily told me about the funding he’d got for building a new piece of software he was hoping would make it big. It was a two year project and he’d got £100k funding. I asked if it was just him… and no, he had a colleague. So £100k, for two people, for two years? £100k didn’t sound a lot… £25k/yr each, basically. Or what you can earn in a much simpler tech support role. I decided not to say anything and leave the poor guy in peace, although this sort of work seemed a lot like gambling to me.
Today, things are different although there’s still a sniff of gamble about it overall. If you’re a developer it’s relatively easy to find a highly capitalised employer that’s positively dripping with money who will pay you £60k-£90k a year. Potentially quite a bit more. This reminds me of the late nineties dotcom boom. In 1997 I myself quit my safe but somewhat dull job at a multinational to become a freelancer, doubling my income almost immediately, and quadrupling it another year later. The new work was, in some ways, more interesting. It was also a lot more stressful, bad for my health, and definitely wasn’t the most exciting coding work. But it paid. I honestly don’t blame developers who decide to do what I did 25 years ago. It set me up. I think it was also a large part of why I had a heart attack in 2019… living out of hotels for a decade wasn’t healthy, and cheese became far too much a food staple for me as a vegetarian. However, the money was very good and it helped set me up. When you’re poor, it’s very hard to catch up and a good income was necessary for a while.
I bring this up because today I’m not ‘just a developer’ but actually run a web development company that specialises in websites and custom software for clients. And things are happening today that are reminiscent of the dotcom boom on the late nineties. 25 years have passed, but people don’t really change nearly as much as you may think.
The dotcom & Millennium Bug era
The late nineties were a period of post-recession growth and capital release. Banks had been deregulated, money was being created in the way it can be, and we were riding high on increasing productivity. Life felt good. And when money is created it can be invested.
There’s only one little problem in that. Sometimes, people get giddy and start splashing the money out too readily. The boom of the late nineties and early noughties, and the deregulation that encouraged it around the world, eventually led to the financial crisis of 2008. I’m a bit of a cautious soul, so even though I had plenty of income, I resisted borrowing too much to get a bigger house. In some ways I was foolish, because I could now be living mortgage free in the house I have now. But I figured that not having a big mortgage would afford me some other freedoms and I could use my money elsewhere. Mostly I just invested my money in solid companies. Friends, however, were telling me to invest in dotcoms. But I looked at the fundamentals. One example was a firm called Vocalis. They did, basically, telephone voice services software. Small team, and had some crazy valuation that was effectively equivalent of £20m per member of the staff. I rightly reckoned that was mad. My friend went ahead and pumped money in, and I mocked him. For a while I looked a fool. The value of the shares rose and rose.
Right now, there are loads of speculation bubbles. At the café at work I was trying to explain Bitcoin’s fundamental problems to our barista, when our receptionist came over excitedly wanting to know more. Both seemed interested in getting involved. That means the crash is likely imminent. They’re both lovely people, but in the economic chain, they’re nowhere near the top, which means that the speculation bubble is reaching it’s limits.
“If shoe shine boys are giving stock tips, then it’s time to get out of the market.” – Joe Kennedy, 1929 as the stock market was about to crash and lead to the Great Depression
So the dotcom boom and Millennium Bug led to a boom in demand for developers. New software was being created to replace supposedly outdated software that couldn’t be fixed (narrator: “It could”) and salaries were rocketing. I took advantage of that boom. I also knew it wouldn’t last. And it didn’t. My day rate as a PeopleSoft developer went from £200 a day in 1997 to £600 in 2002. It could have been higher. Cisco did an amazing job of raising funds in that era and I remember they kept offering me more and more to go to work for them in the Netherlands. But I didn’t really want to go to work there. I never really chased the money, so that’s about where I peaked. But I remember people with the right skills, experience and self confidence were on as much as £1k a day. That’s getting towards £2k a day at today’s prices. Some skills seen as super hard and rare could command double that. Most people didn’t, of course, make nearly that much, and some people preferred a job with reasonable hours and close to their families – a very valid and decent decision. But I was single with no ties.
There are a lot more developers around today – good incomes have brought many people into the trade. I meet people who called me a nerd in the eighties and now they’re working in IT. It’s a bit weird.
Today’s situation
Now it’s a bit weird. Rates still aren’t at the dotcom level, once adjusted for inflation, but they’re close. You can do very well in tech. But in my little firm we pay typically around £40k for a developer, plus various benefits, kit, resources etc, meaning you’d need to make around £70k as a freelancer to equal it. At least the way I calculate things and always did. I nearly swapped my £600 a day for £60k a year and kind of regret not doing that.
But why have the rates risen? Well, there are a few hot areas, and they can be summarised as AI, analytics, mass market apps, and blockchain. I’ll discuss each briefly:
AI
This is a hot one – the idea we can replace rooms full of people doing dull and not very high value work (from the perspective of the company) such as service desks with AI bots is very attractive. It won’t work though. Most “supposedly AI” bots are just following decision trees and the only bit of AI is in parsing the meaning out of a sentence in a very tightly defined context. AI is useful today for categorisation problems – e.g. looking at a picture and deciding “this is a cat” or “this is a threatening comment”. It’s not brilliant at the job, but I like that an AI can work out which pictures are of my Mum, for example, even if it misses about a third of them… it still makes my life easier. A bit. But what an AI can’t do is right a decent blog post. Sorry, it can’t. They’re awful at it. There’s loads of AI generated content out there and it feels obviously fake. The main job of these AI generated blog posts is to trick other AIs (Google, Bing etc) into categorising a website as useful. And because AI’s make toddlers look worldly wise, they can be easily fooled… and that means you can’t trust them with anything of real importance. Like your business decisions.
But, it’s a hot keyword, and naive venture capitalists like the idea. So in comes the money.
Analytics
Tracking and stalking customers across the internet is very attractive for advertisers believing that doing so makes them seem more interesting to consumers. I’m not convinced. People often find it creepy. They feel like they’re constantly stalked. They visit the website of, say, a printer supplier and they receive ads for a month for printers… but not only for that supplier, but for other printers because the tracking provider is cheerfully using your data as a supplier against you and selling that information to your rivals! I think advertisers are starting to cotton on, but are unsure of what to do… but I know there’s a lot more direct selling of adverts between publishers and advertisers than there used to be.
But, the siren call of analytics is strong, and people love a nice chart on which to justify a decision, so the more nice charts your system can create, the more people will pay to use it and try to gain an advantage over competitors. And advertising is huge, so in pumps the money. For now.
Mass market apps
Can you build the next Facebook, Instagram, or Slack? What’s the potential for an app that lets people read books from any publisher for a fixed monthly fee? How about an app that revolutionises food delivery? Interestingly, some apps are about replacing old and inefficient intermediaries and putting new ones in place. Uber is a nice way of hiring a minicab with flexible pricing that rewards drivers for being available at the right time. They don’t disintermediate, however. The customer is both the driver and the passenger. The new intermediary takes their share.
If you can replace old intermediaries you can make a lot of money. Imagine taking 0.5% of every single financial transaction, like Visa do? That’s a lot of money. Then you have intermediaries between the card firms, providers, and networks, such as Stripe… and then there are those replacing old ones, like Wise, for money transfers across borders.
What other things can be improved? Well, literally anything.
But most attempts to build these apps and the supporting infrastructure are doomed to never turn a profit.
Blockchain
Blockchain is a really interesting concept for a public ledger, using an interesting concept called proof of work to make it hard for any one person to try to dominate the network and win the consensus mechanism on new transactions. There are theoretical ideas out there to improve on this, but at the moment they remain just that and haven’t been proven.
And it’s a scam. Pure and simple. But it’s a hot topic. Bitcoin, Ethereum, Dogecoin and many others are actively speculated upon, as well as being used for the exchange of value – often in a hope to evade regulators. It appeals to the natural rebels amongst us because it’s outside of government control… and given that governments aren’t always a force for good, I get that.
Problem is, Blockchain breaks the rules of good software development… if you look at the big O notation for software, it has to follow certain rules or it will fail at some point and need to be re-engineered. Big O matters. I don’t have academic access to papers, and the internet is full of vested interests pretending that Blockchain scales just fine. I used to see the same in WordPress land, where people said the software scaled fine… but it doesn’t. In WordPress we get scale by putting a layer between WordPress and the internet to balance things out – the work the software itself does goes up in line with the number of people talking to WordPress. We can define that as O(n) so long as you know what you’re doing – that’s OK. We can live with that. But the consensus mechanism required for multi node agreement of transactions as required to track transactions will, by its nature, follow a curve that is likely to be somewhat greater than O(n^2) (each node does O(n) work in a linear fashion but the total work done on the network as each node is added therefore grows as O(n^2) plus a bit for network latency and overheads. Yet bitcoin transaction cost isn’t following that curve in spite of huge interest because, I reckon, most Bitcoin trades aren’t real.
Yes, that’s right. And what does that mean? It’s because wideboys, crooks and the overly-optimistic are involved. Given it is, by design, a pyramid scheme, it will have to fail at some point. But people are motivated to hide that, so there are Bitcoin tracker schemes, rather like gold purchase schemes, that never hold the asset in question. They will pump and pump values as hard as you like. And as long as there are new people coming in, like our receptionists wishes to, all is good.
And there are enormous amounts of money to be made. As in a goldrush, the people making real money are the shovel makers and traders. And they need developers. So for as long as there’s money to be made, coked up wide boys will be gurning their way through stressful meetings, fidgeting and anxious to cash in before it crashes out. You can earn a lot there. For a while.
OK, so thanks for the very long essay. What does it mean then?
Well, it means developers are really expensive right now. Small firms that do actual useful work and aren’t highly capitalised (like mine) can’t grow because we can’t suddenly charge our customers double for the work so that we can compete against these booms. It’s as if a very rich person has moved into your town and hired all the builders possible to create a huge mansion. They even approached builders working for firms and offered them double to come build that mansion. Soon builders are all swanning around town in Teslas and feeling pleased with themselves for being so cunning as to be in the building industry.
Same in software. Locally there’s a Tesla with a crypto referencing private number plate and a young, bearded and muscular techbro driving it. Fine, I’m not going to judge. He’s happy and making good money.
But if builders are all hired by the rich, the rest of us get priced out. Same in software. Small firms are going to find they can’t afford websites unless they just use some cheap web builder platform – it’ll give a less good solution, but it’ll do the job. Ish. And the firms that can afford will do that bit better. And better. And the gap will grow.
At my firm I’ve had to raise salaries, but we still struggle to clear a profit with the raised salaries. I’m fiscally conservative, so we’ve always had decent cash reserves. This lets us ride out the storm. From 1997 to 2002 dev rates went crazy. By 2005 they were back to normal again. We as a firm can’t handle eight years of this. But it’s not quite the same as back then – you can now hire developers globally and have them work remotely, if you really wish to, which can save some money and also help those countries out with extra foreign revenue. I, however, really like quality and good communications and I find that a geographically tight team works the best. It also makes it easier to hire new people into the trade. So, for now, I’m sitting tight. I won’t seek venture capital, or borrow. And if the worst comes to the worst, we’ll add AI to something that does basic statistical analysis, and blockchain to something with two computers in the network and hope someone out there fancies throwing us some money so we join the party. In the meantime, however, there’s still a healthy living to be made as a business doing useful things and avoiding the hot trends. I never set out to be rich, merely secure – I’ll ignore the rich mansions and do my own thing, creating good code for good people.
n.b. about the above – the above isn’t a paper. It’s a set of opinions designed to inform and illuminate about what’s happened. It relies on anecdotes. Don’t take it too seriously and don’t use it as the basis for what you want to do with software and investing in software. Or crypto. Do your own thing with the information you gather from multiple sources. Also remember that a lot of people say misleading things because it’s in their interests to do so, and that you shouldn’t trust a random blog or news source on the internet. Mine included.
A year ago, I was sitting, shorn of all body hair and waiting to go in for a five or six hour operation. I knew the next two weeks would be hell.
It’s hard to explain the odd calm that came over me as I sat there, waiting for the biggest operation of my life. I didn’t feel happy. I didn’t feel miserable. It wasn’t as if I’d been feeling terrible. I’d just had one bad morning two and a half weeks earlier where I felt rough, then more rough, then really really rough, then fine again.
It’s weird. You see heart attacks on TV and you get this idea of a mad bad event where you keel over, clutching your heart in agony. But it doesn’t really work like that. The night before I’d felt tired. In fact, for a few years I’d been feeling like hard exercise was a challenge. It took me an age to warm up for a sport, and then I’d be fine. But the first half hour was a chore. And if I’d eaten I was basically useless for an hour or so.
I put it down to age and asthma.
I wish I hadn’t. But thankfully, I got lucky, in a way.
So driving along to work I felt this tightness in my chest, a tiredness, and a general malaise. So I decided, as was sensible, to pick up some vitamin tablets on the way to work. That’s what you do when you’re tired. Take vitamins, and get plenty of sleep. That was my plan. But by the time I got to the counter, I felt even worse and decided to mention the chest tightness to the chemist. She very clearly said I should go to the walk-in centre and get checked out. Instead, of course, I decided I’d get it checked out at some more convenient moment. But by the time I got back to the car I realised I was very out of breath just walking slowly.
I was having a heart attack. I didn’t know it yet. I looked at my Fitbit on my wrist and it said my heart was doing a nice old 70 bpm. Normal enough for me. So why was I puffed out? Must be an asthma thing. But I decided that I would go to the walk-in centre after all. I drove, feeling increasingly out of sorts, parked quite badly, and shuffled in to reception.
A few hours later, I was hugging my wife in A&E at the Royal Liverpool Hospital. I was worried, but not terrified. The doctor dealing with me said “I’m concerned but not worried.” That was a relief. The diagnosis was swinging between heart attack and pericarditis. I was atypical. Relatively young, slim, non-smoker, evidently in reasonable health, and moderately active for someone desk-bound at work.
But they couldn’t satisfy themselves. The A&E cardiologist said I had to go in for observation. They observed me.
Observation is boring
I was sent up to a cardiac observation ward where there were a range of folk from really quite ill and very elderly to me. By then I was feeling fine, quite chirpy, and generally comfortable. My biggest complaint was that the ward was a bit noisy, with an elderly chap who was rather confused causing the most noise. But hey, I was alive, the food was tolerable, I had my Kindle and my phone. I started to obsessively read about the heart, interpreting ECGs and so on. It’s all quite fascinating. And complex. I won’t pretend a lot of it stuck. But now I knew the possibilities.
The rather wonderful Mr Fisher, my cardiologist at the hospital there, did a series of echocardiograms. He felt that I was 95% likely to have pericarditis, in which case a few tablets and I’d be right as rain within a couple of weeks. However, there was a 5% chance of something else, so he’d scheduled me for an angiogram at the Liverpool Heart and Chest Hospital. If they found something, they would be able to stent me there and then and I’d be on the path to recovery.
95% chance of some tablets and everything was fine? OK, I cried a little and started looking forward to the family holiday we had planned.
Angiograms feel weird
An angiogram is where a fine catheter is inserted up to the heart, then a substance that can be detected using x-rays is released into the heart. This allows the surgeon to get a visualisation of the heart. It’s really interesting. And a little unpleasant, but definitely not much more unpleasant than a longer dental visit. It is surgery of a sort, and done carelessly it can do damage, so they always have someone on standby ready to whiz your chest open and do some emergency surgery.
Thankfully it’s usually very safe. It just feels odd, sitting there with this big machine whizzing around you imaging your heart, a massive TV screen to your left, and a very precise talking and unambiguous surgeon on your right instructing his team. I was anxious. He noticed that, and he said “just give him the valium. Now”. At least I think it was valium. In some ways my memory is a bit fuzzy.
Because then, as he finished everything up, he explained that a stent wouldn’t be possible and I would need what is called a coronary artery bypass graft. Four, maybe five. I… didn’t like that news. I felt shocked, scared, and unhappy. I’d gone from probably just an annoying health scare to looking towards having my chest sliced open and my heart operated on.
How do you even operate on a heart? It’s not supposed to stop. Right? Stopped heart = dead. No?
The wait
So then you just wait. And wait. They wouldn’t let me leave the hospital. I was at risk of another heart attack, the blockage was so bad, and they needed my system to flush out the drugs I’d been given when I was suspected of a heart attack. Risks, apparently. It took two and a half weeks from admission to operation. Long enough to think about my mortality, prepare some things, and do weird things like have a company meeting in the middle of the ward to ensure everyone knew what to do, and how.
It was an interesting time. People came and went. I got to know some, and would chat to them as they faced their fears. Most people were older, most were as surprised as I was. What really surprised me is that the image most of us have of people waiting for a bypass wasn’t really fulfilled. Sure, you had the smokers and the fatties. But loads of us were relatively active, relatively slim people. Not that athletic, mostly, but in a line-up of people most likely to need a bypass, you wouldn’t have picked most of us.
Sometimes I’d chat with people facing the operation the next morning and they were, usually, very anxious and worried. Some said things like “well, if I die… I won’t know it. It’s my family I worry for.” Others joked about having their last cup of tea. There’s some morbid humour, but it felt like a release too. A way of expressing anxiety with a laugh.
But the fact so many of us weren’t people who’d neglected ourselves felt terribly unfair. I struggled to deal with that.
Could’ves and should’ves
One chap, about ninety years old and looking in remarkable health, was in for a new valve. He said without it he’d likely not survive the year. With it he had a good chance of another five years. Yes, there was a risk, but as he said “I’ve had a good life.” I guess by the time you reach your nineties you come to a realisation that you can’t really have that long left, no matter what you do.
I talked about my own misgivings. I’d been a bit plump in my twenties, and I enjoyed partying and chocolates. I’d also been a hard working type with little time to do lots of exercise. He smiled and said something like “Life’s full of could’ves and should’ves, but they really don’t matter. You have to deal with the present and make things as best you can for the future. The past has gone. Leave it be.”
He was so right.
Getting closer
As the date loomed I thought I’d get increasingly anxious, but it just stopped. I wasn’t aware of being pumped with chill-pills. I’d seen more frail people go off to operation, and I’d chatted with them as they recovered. It was clearly hard going for them, but they lived and they seemed in good spirits. It’s a very hard operation to go through, I knew that, but now it felt tangible. I also had visits from colleagues, friends and family, so each day I had something to look forward to.
I did do some morbid things. I wrote a note to my family, should I die. I have no skeletons in the closet, but wanted to ensure they knew where to find financial stuff. I knew that they knew that I loved them. I kept the schmaltzy stuff to a minimum. Just crack on. What needs to happen has to happen.
The day itself
Now, this is where it gets more interesting, really. First thing you have to do is shave off all body hair below the neck. You’re handed a quality hair trimmer, with a sterile trimming blade, and pointed to the bathroom. Bzzzzzz! It takes for ever! And those things bite! Once on the balls. I wasn’t really sure where to stop, and I couldn’t really do my back on my own, so I left that, assuming they knew that too.
My operation, schedule for the afternoon, meant no food or drink. I read a bit, chatted with Romana, and refused to say goodbye. I was coming back. I knew it. I was confident. I’d already met the surgeon, and he seemed confident, precise, and concise. I like that in a person. We talked a little about technicalities and how the procedure would be done one me, what arteries they were harvesting and from where. I’d also spoken to another surgeon who I assumed assisted. He poked me and checked how various bits of me worked. I had a breath test. I had a lot of tests. But the day of the operation itself was quiet, really.
So I knew the operation was going to be a beating heart one, without using a heart-lung bypass machine. The attachment of the grafts would be done using some weird sucker machine (maybe called an Octopus) that would stabilise my slowed down heart, but at no point would it be stopped. Amazing. Each stitch carried out between the beats of my heart on arteries just 1.5mm wide.
And then it comes. The porters arrive, you give everyone else on the ward a wave, they say good luck, and you go. All the stuff you have is bagged up and taken away. You don’t need it the next day, and if there are emergencies stuff can get lost, so it’s better if a friend or partner handles it.
Then you wait in a pre-operation room with clouds painted on the ceiling. It made me think of going to heaven, but it was better than white tiles, I guess. That was when I chatted with Romana, ensured she knew I loved her, again, and waited. And then they come for you. You say goodbye, and off you go to theatre.
There, the anaesthetist I’d met before, hooked me up to a skullcap for monitoring my brain, and started preparing me with those injection thingies. A theatre nurse chatted and joked with me. Clearly there to keep my mind off things and keep me calm. And the moment comes. The anaesthetic is injected and you’re switched off.
It really is like that. You don’t have any awareness.
I’m awake and alive!
Actually, I remember a vague moment of having something pulled out of my throat, being conscious, and then out of it again. According to Romana when I first woke I became agitated, so they sedated me again for a while. When I next woke I had a nurse talking to me, giving a button to press with instructions about how it delivered morphine and would ease my pain. I couldn’t overdose with it apparently.
I tried.
I clicked that button again and again! Not to deliberately kill myself or anything, but because it was so nice! However, it’s rate limited. Keep pressing and it just beeps. When it kicks in you feel this warmth, and the pain goes. It’s a very nice drug and I’m not surprised people get addicted.
Romana came in. I was… not really in the best place. I was in pain. I felt like I’d been hit by a truck. I don’t even know if I have the order of events right.
Click. Oh, that lovely morphine button.
We chatted a little, but I remember very little. I had an oxygen mask, I was uncomfortable. I realised I had a urinary catheter in place, so I could stay still. She left, and I think I slept.
Intensive care is weird
One thing I never realised from films, is that intensive care really is just that. It’s actually, in this case, Post-Operative Critical Care. A nurse is stationed at the end of your bed and watches you constantly in the first night. At one point I remember being woken.
“David… can you breathe please?”
I took a gasp.
“You’re worrying me with your apnea,” she said.
I took a few breaths. I felt as OK as I could manage.
I could only see one other person on the ward, and he would wave at me and give me thumbs up. He couldn’t take his mask off. We waved and smiled at each other. I never saw him on the cardiac recovery ward, but he could have had different conditions – they do other kinds of surgery there beyond hearts.
The next day was a bit less painful. You get x-rayed in your bed, poked, prodded and checked. My blood pressure tended towards the low side, but you could see that at the 24hr point I was getting a lot less attention, all the pipes in my chest were out, stitches put in, and I was being made to sit for a while now and again. The second night I was definitely left to my own devices for a bit.
After a few checks the next morning, it was off to recovery.
The poo of doom
Each day you feel better. You need less and less supplemental oxygen. You start eating normally again.
I’d also heard that after a major operation, you get constipation. Had I known this I’d have been tempted to stop eating two days beforehand!
Because after a few days, you realise you have to poo. Thankfully this comes once you’re mobile again. But even walking fifteen metres to the bathroom is still tiring on the third day. The poo won’t wait. Nor should it. Because the longer it takes, the worse it’ll be.
Man, you’re giving birth.
Seriously. I sat in the bathroom. It started to come. Very very slowly. It. Was. Huge.
And a huge poo is going to be unpleasant, no matter how much time you give it. I feel for heroin addicts dealing with that. Their piles must be quite something.
I strained, but only a little as I’d been warned not to. So I had to tolerate this thing… half in, half out. Slowly but surely, little by little, it came. But it seemed to never end. I swear, I spent an hour in that bathroom, swearing, cursing, and wishing I’d never been born. And if I pushed too hard my heart rewarded me with a palpitation or to and I’d feel breathless.
The thought occurred to me… what if I died right now? A poo, half the way out of my arse and me, on the floor? That would be the last thing the world saw of me. Ew.
Deep breath.
Carry on. Wait. Be patient.
Eventually, it was over. I hobbled back to the bed, grabbed my oxygen mask, and had a nap. I’d deserved it.
Eventually you get to go home
Six days after being open and lying surrounded by dedicated specialists, I was going home. They test you to see if you’re capable of being trusted. You have to walk a certain distance, unaided, and climbing and descend a flight of stairs. A group of you go together for this test. We all did it. There was some sort of air of celebration around us. We were survivors! This thing wasn’t going to defeat us after all! Each day we were stronger!
The homecoming
Getting to leave the hospital is a joy. I’d been taking walks and stepping outside anyway. I was very keen to be moving. I felt frail and slow, but it allowed me to feel like life was going to improve.
But in spite of that, on discharge, you’re given your bag of drugs and wheeled to the door. Once you’re off in your car, you’re no longer their problem. Until then though, they have a process to follow and they’ll stick to it!
As you can see, I had the weird hospital socklets and stockings on. The compression stockings help reduce the chance of a blood clot forming in your legs, and reduce swelling. You can see from this photo that my left leg, from which a vein had been harvested, was definitely bigger than my right
And that’s it. The next phase is about getting back to full fitness, work and leading a full life. I surprised myself, and I’ll share more soon. I’m planning to discuss stress, work-life balance, family and a few more things. And this blog may even come back to life a little bit. I’m bored of helping Facebook and friends to keep their platforms populated with content that is then lost in a silo. Longer writing definitely has a place. Please feel free to join me here.
I promised, ages ago, that I’d write up some tips on how to find somebody who’d gone missing in South America. Recently I had an email from somebody in the same situation which has spurred me into action.
Since 1997 I’ve found or been found by my mother, my brothers and my sister. Here I’m sharing some ideas and tips that I wish I’d known when I started.
Before I start
What I’m going to tell you may help improve your chances of finding somebody who’s missing. It may not, but I suspect it won’t hurt because these are things to add to what you would do naturally anyway. I can’t promise they’ll make any difference, but had I done them I may well have found my father before rather than after he’d died. But hindsight is always perfect. Hopefully by sharing this I can help you.
Whether finding my father would have made my life or his life any better, I don’t know. And you’ll have to think about that for your own situation. Sometimes people hide or disappear for a reason, and finding them may not help. On the other hand, they may have no idea that actually they’re still loved in spite of what’s gone before. Who knows?
I hope that if you use these tips they help you achieve what you need to achieve. It’s not easy missing a friend or a family member. It’s not easy finding them. It’s not easy reconciling what’s happened. The important thing is to be open, forgiving, and at peace with yourself when you set out. If you want them to say sorry, to be humble or to suddenly love you then you should probably not start out. If you want to show them your love and be a person in their life, even if that’s a small part of their life, then go for it. Anything else is setting yourself up for disappointment and heartbreak.
I’m going to refine this post over time. It’s not cast in stone. What you read is based on nothing more than my own personal experience and understanding. It’s not definitive. You will have your own things to add.
So let’s get searching
I’m going to break this up into a few parts to break down the problem.
1. Gather all the data
You’re going to need every address, phone number, email, photo and location possible, because that’s where you’re going to look. You can do a lot of this without leaving home, if you’re organised. Get it together. Scan or photograph everything so that you can store it somewhere off-site like Skydrive or Dropbox. These will be important documents in your search – don’t risk losing them. Don’t carry them with you on a trip. You’re going to use this data to create a one page letter and email to send out to as many people as possible.
2. Think about differences
There are key things that will differentiate the person you’re looking for compared to those in the country they’ve settled in. Language, looks, and so on. But there will also be their interests. Were they big tennis, pool, or football players? They may have taken it up in their new location. List everything that is distinctive about this person relative to where they live. I’d divide this list into culture (languages, country of origin etc), interests (sports, pastimes, hobbies), and work.
Then, tackle each one. If you’re dealing with an English speaker, perhaps they’ve tried teaching it in order to make some money? It’s a common way for travelling types to make ends meet. If they’re mad keen on pool, they probably headed off to the local pool halls. If they’re computer programmers, they may have tried to do that. This gives you targets in your search.
3. Find the matches
So, now you have a list of things about the person, and some data. Start to work out how to match things up.
For example, with my father he liked pool (and billiards and so on), gambling, drinking, watching sports, puzzles, and he spoke English and Spanish. With the data I had there were about 12 cities which he seemed to have written from and talked about. So, for English I need a list of all English schools in each of those cities. For pool, every pool and billiard hall. Gambling is trickier – but casinos can be worth checking out. For sports and drinking, think sports bars. Link things together. You have limited resources, so look at the best possibilities based on the data and knowledge you have. Did most letters come from one city?
Then there’s the most important – embassies, consulates and honorary consuls. At least, that’s what they’re called in Britain. You need to contact as many of these in your target regions as possible. The people who work at these places are often well connected within their local communities. They may not be able to facilitate directly, for confidentiality reasons (after all, not everybody wants to be found) but they can pass a message on.
4. Time to get organised!
OK, you know what you need to think about, now it’s time to get organised. I’d personally create a database or spreadsheet into which all this data can be pumped in. That means you can later run a mail merge to produce letters to each of these targets. In my naivety I only sent mail to all the embassies in South America.
5. The letter itself.
You’re going to create a letter describing the person you’re looking for, his or her names, and, most importantly, photographs. Nowadays colour printing is cheap, so scan in those old pictures and include them in the letter somewhere or on a separate sheet. If you’re on a budget, use a black and white laser printer.
So, you found them. Now what?
This is where it gets tricky. You find your missing person. Depending how that happens, you either have to initiate contact, or make friendly contact happen.
Here’s another list…
1. Don’t assume it’s really them
You get an email back. You need to meet up, perhaps, or something else… perhaps they need help? Do be careful you’re not being scammed. There are a lot of people who are hungry, poor, or plain greedy and they might just seize the chance to get some money out of you. Be wary. If you’re meeting them for the first time, ensure it’s in a safe, public and neutral place.
2. The pain
Here’s another potential issue – depending on the nature of the separation, establishing a fresh link could be incredibly painful. They could be in a relatively bad way. They could be angry about being found. They could be happy, but emotionally messed up about it all. Do not underestimate the problems here. Be prepared to be strong, to walk away if you have to. If I’d found my father and he’d tried to manipulate me like he did when I was a teenager then I don’t know for sure if I’d have coped. I’m far stronger today, but who knows? Would I regress? It’s impossible to tell.
So, make sure you have support on hand – either with you if you’re meeting in person, or on the end of a phone line.
3. And then…
Once you have re-established contact… you now have the long path. My sister and I coincidentally started to look for each other around the same time and we worked out where we both were. She approached me first, after months of deliberating about how to do it. I’d similarly been waiting for a while, and worrying.
The thing you have to remember though is that it’s not all going to be just like a normal relationship. The gaps and the different lives you’ve experienced will make things different. You won’t be visiting each other every week, or acting like brother/sister or mother/daughter for the rest of your lives – the relationship will take time and real work to make things happen. You’ll go to social events if invited. You’ll send cards and gifts. At times it could feel one sided – you may be overwhelmed, or the other person might be. All I can say is that once you know each other you can work on filling in the gaps. Don’t rush it. It’ll happen if you give it time.
The findability thing
In 1997 I hadn’t seen or spoken to my mother, father, brothers or sister for years. I didn’t know where they lived, what they did, or exactly how they might look. My half-sister and my half-brother I knew the least.
In 1998 I found my mother, brother and half-brother in a remarkable half hour of work one lunchtime! I simply rang every address and phone number I could find and asked if they knew them. Within no time I was speaking to my half-brother, that evening with my mother. Problem solved.
My father… well, you can read the story here on this blog and then viewing the newer posts in that archive. There are twelve at the time of writing, you should start with the oldest.
My sister… this is where “findability” works out. I consciously made a decision around 2001 that I should be easy to find online. Since around then I’ve been the top ranking “David Coveney” on Google. But that’s not what she first searched for, because she didn’t even know she had a brother…
It works the other way – if you have a blog and you’re looking for someone with a reasonably uncommon name, create a post about them. If you searched for “Chris Coveney” then for years a post on this site about my father would come up highly in Google. It gave a chance. I thought my father might Google himself. He didn’t. But his daughter did. And as a consequence, Maria, my half-sister, found me a few years ago. Happy days!
This is what I call passive searching – you set everything up to make things as easy as possible for people to either let themselves be found, or to find you. Because maybe, and you can hope, the person you’re looking for is missing you too.
If nothing else, running a blog will let them know how you are – they may not want to contact you, but they can follow your life, your loves and your family in a public and open way. Obviously, be careful what you publish.
Get out there, look around, be prepared, and be open. Good luck, and I hope you find who you’re looking for. If you have a story to share, please do so in the comments section below.
I remember San Pedro as being quite sleepy, with little accommodation available, but also with plenty of tourists and bars. It was sunny, warm, and pleasant.
This time around it’s somewhat less sleepy, a lot bigger (perhaps 2x? 3x?)…however, it’s the off-season and that means few tourists compared to the number of restaurants, so dining alone isn’t unusual and it somehow feels less social. It’s also relatively cool and very windy which means it’s as dusty as a building site.
I met some Americans in today’s restaurant of choice (Etnica, recommended) and I knew they’d just arrived because, simply put, they didn’t look dusty enough yet. Seriously, it gets everywhere, your hair takes on a thick appearance, and your clothes go orange.
Still, it’s not a bad place. I’ve booked a four day trip to Bolivia’s Salar de Uyuni. I’m also going shopping for clothes suitable for the very cold temperatures…it will be at least -15C. I’ve already shelled out too much for very nice thermals, complete with odour absorbing charcoal, important when you’re only going to have a chance to wash every two days! I’ll almost certainly be incommunicado for much of this also. Consequently you’ll only get a splurge of info in four days or so.
I’m not even sure I’ll get to post this today…electricity has been off here for a few hours now.
I struggled to find somewhere to eat this evening, and in the end decided that some more bad food would have to do. I have at least found a source of decent fruit at the market, so I’m getting vitamins and fibre now. Woo!
The smells of Telepizza were calling me in, and I succumbed. I went in. I watched them making a pizza… and lo, it looked like pizza! And verily, I ordered.
While I was waiting for it to be made I sat down and combined reading and watching a telethon for Un Techo Para Chile which has been fundraising like mad lately around here. I’d thrown a few coins into a collection box without really knowing what it was about.
A wino kept wandering in and out, watching the TV for a bit, and then ambling out. He’d just stand there, near the door. I studiously avoiding catching his gaze.
The program then showed a short film about a young family moving from what was essentially a corrugated board shack into a newly built, if somewhat spartan, apartment. That’s when I heard the blubbing. I looked and saw the wino, just standing there, mouth turned down, tears streaming down his cheeks, and blubbing like a three year old that’s been denied another sweet.
It was heartbraking.
If you have a moment, consider making a small donation by following the link above. Since the strong earthquake recently a lot of families and individuals here have lost their homes. Others are just living in absolute poverty. They need your help, and once they have decent living conditions they can do more with their lives, educate their children better, and bring themselves a better future.
I’m staying put while I wait for the headstone to be finished and fitted, and consequently got to see an Arican weekend.
There’s not a lot for me to do in many ways, so yesterday I spent some time going through all of my father’s papers and notebooks. I found evidence of one email address he’d used from five years ago, but it no longer existed. So I returned from the computer and continued… until I found painstakingly detailed notes on how to use Yahoo mail. Including a password.
Bingo!
I felt that if he had e-mail perhaps he’d been in touch with people and I could work out more of his life. I ran down to the computers they have here in the hotel, logged in and… he’d only ever emailed one place – the Department of Work and Pensions. It was all about his pension, along with a couple of emails explaining that they had his address wrong (and which they never seemed to correct!) and that was it. Nothing else, nothing in the sent folder to anyone else. It was a dead end.
Ah well. So I went back to the notes and worked out a fair few things. I’ll note what I’ve learned in full at the bottom of this post, as the whole day taught me things.
The Letters
One of my disappointments was to find no detail of any personal life, anywhere. But I did bring with me all the letters he sent me from 1988 to 1991. These covered his crisis period. I decided to get them in order, photograph each one, for posterity, and then read them one after another.
Ouch. This caused another period of getting down, because I realised some things. I remembered how, in the letters, were statements which were essentially threats to commit suicide. The incredible emotional blackmail. His feeling of injustice over what he thought was some kind of inheritence. In part that my memory hadn’t formed a perfect impression of the order of events (although I wasn’t too far out) and that his crisis had clearly been real enough, but largely because towards the end of the letters he stopped being so demanding and so hard on me. In fact, the very last letter was more about caring for me than himself. He was almost upbeat and looking to the future.
That was the moment. He’d realised what he’d done and he was trying to repair it. Problem is, he was too late. I was still upset at him, and I’d now rejected him completely. At the time I couldn’t forgive him for what he’d done. The letter is in quite a sorry state as I’d crumpled it up ready for the bin, but interestingly it looks like I changed my mind, flattened it out and put it with the rest.
And so I found myself wondering. Should I have forgiven him sooner? I’d certainly have stood far more of a chance of finding him, and maybe he’d learned. But at the same time I do believe I was still scared of him. I never told him I’d moved, and I never checked again with the neighbour who’d been taking my post in.
I think, to me (and maybe to others) that this is a valuable lesson in the dangers of losing the trust of those closest to you. If you want to get it back a letter isn’t enough. You have to earn it. Really work at it. He could have forged the connections once more, the stupid bugger, but he couldn’t stop me walking away. My own instability at the time meant he had no chance of finding out where I lived…certainly not from South America.
It’s also taught me that communication is everything. Sometimes those around you know little about what you do and what you think. For example, he didn’t really understand the repossession of my grandmother’s house or the intense solitude I felt at the time.
Maybe if I’d simply told him? But I needed to protect myself as well.
I did originally plan to place the letters online in their entirety, but that will have to wait. I saw some things there that could cause real issues for some people and which need to be cleared first. Maybe in the future. But it’s a thin maybe.
More Friends
At 9pm, after the terror pizza, I headed to the pool hall to meet more of my father’s friends and acquaintances. There was Oliver (or Oscar, my notes aren’t clear on this and I need to check tomorrow) who met him over ten years ago on the La Paz-Arica train. Or Pablo, who’d known him since 1991… from the time of that last letter.
Obviously I had questions. I asked if he’d mentioned family and they only had one mention… a daughter, in Quito, Ecuador, who died in a road traffic accident at the age of about 13. But I couldn’t find any more detail than that. No names, no known addresses, and there’d been nothing in the notes. Back home we suspect he may have been using this as a way of blocking conversation about family, but who can be sure? He gave the story consistently, everyone reported it as the same, but something occurs to me… it’s an old story. If he was reporting this 19 years or so ago, then the age wouldn’t be possible as I’m not aware of him having been to South America prior to around 1983.
So, after all this, and without the help of an interpreter, I only had vague echos of the man. Nothing so firm other than that he was, it seems, generous with friends, selective about his company, and a creature of habit. I sat where he sat, chatted with his friends, enjoyed a beer, and learned to spell ‘jote’, the red wine and Coke mix, correctly.
This all cheered me up. Apart from the odd mentalist (my father did hang around with a diverse group) I found that these friends he had were pleasant, intelligent people with things to share. We drank to my father, I tried to explain the story in as sensitive way as possible, and we laughed and joked.
And so it came. In a way it’s weird… I always felt there were only two likely things to happen.
First, I would find my father (or he would find me) and a period of reconciliation may take place. Closeness, perhaps never, but reconciliation would be fine.
Second, I would never find him, and that would be that. Finito.
I’d actually come to the conclusion a few years ago that maybe he’d died some time ago. In some ways it was an easier conclusion… it stopped me feeling guilty for not continuing a search or trying harder.
I don’t think I was ever ready for this. And this morning I woke up very early at around 5am. Partly because I went to bed very early, but also because my mind was spinning. I decided to put some music on. And this piece came up:
And I took a moment to try and remember what was really good about my father. I’ve told the story that shows the negative in him. The curious thing is that our negative moments in life tend to be far fewer in occassion than our positives, yet they often define us.
So I remembered:
Football in the garden when I was very young.
Him teaching me pinball – and his pride when I started to beat him, and most people, from the age of about five. I still love pinball and if I ever have the space, I’ll have one!
Going to watch Liverpool play at Anfield on several occassions.
Learning about different cultures through him, that there was more to the world than the area(s) I was growing up in.
When I was 16 I met a girl in Oostende and, late in the evening, him quietly handing me enough money to take her clubbing. He then made his excuses and dragged away others to give us space. He continued in this vein all week. It was just a holiday romance, but hey…
There was more… but those are what sprung to mind. And I had my first ‘moment’ there in bed at about 6am this morning.
The next came during the funeral. But first, a little about Chilean funerals…
Culture Shift
Chile doesn’t feel wildly different to Spain, in so many ways. The climate, the landscape even… at least, when I compare it to Alicante where my family lives. Culturally it’s similar enough that you expect things to be reasonably similar. And I suppose they are. But that’s still quite different to Britain.
First things first, you arrive at the hospital with all your paperwork a little before the funeral directors come to collect the body. In our case we then had an hour or so of waiting before heading to the cemetary. I’ve already mentioned that instead of burial plots, niches are used.
And in our case, as there were only two of us at the undertakers we could ride in the hearse, up front. I was disappointed, in a way, as the hearse was simply a silver Ford Taurus Estate. With BMW hubcaps. As a car geek I was disappointed! But then in the UK we use Fords for hearses as well, so I can’t complain… but I’d still prefer to head off in a Daimler, if anyone’s listening….
In the back was the coffin, wrapped in the skin of Bungle.
I realised that if we had an accident (not entirely unlikely) the coffin was unrestrained. It would be… messy, to say the least. Still, we made it to the cemetary where I met the kindly David Hucker from the Anglican Church, his wife, a singer he’d brought along, my father’s landlady, and several of his friends.
Given that funerals tend to be arranged very quickly here, and that he had no family at all here, it was a good turnout.
We then slowly walked behind the car to the tomb, where two rows of plastic garden chairs were laid out. The Bungle-Coffin was then placed on a support, and the car left. Nearby a bell tolled.
Rev. Hucker gave a simple ceremony in both English and Spanish with accompaniment and song from the delightful guitarist. And then the moment I was completely unprepared for. Everyone who knew my father stood up to say a few words of remembrance. When it came to my turn, I fell apart. I didn’t even start talking, just sobbed.
It’s so unlike me. A few tears, sure. But sobbing? Proper, wobbly belly, heaving chest sobbing? Nope, not since I was a little kid.
Every time I remembered the good parts of my father, I went again. More than in the morning which was a single burst of tears.
After a few minutes and a few tissues I managed to compose myself to string together a barely articulate sentence. It would have to do, or I’d just be off again. I patted the Bungle-Coffin, sat down, and the ceremony was then brought to a close.
Of course, the English bits didn’t make sense, entirely, in the context, but they were familiar, which helped, I think.
Then the next new part – the coffin was then pushed into the tomb, and we got to watch the workers carefully seal it up. The flowers were then placed in front of the stone, and we took turns to quietly pay our last respects.
My thoughts have also drifted to my brother and half-sister back in Europe. The five grandchildren my father never even knew about, and the joy he missed out on with all of them.
One day I’ll explain this whole story to my new born son (and any others) and maybe I’ll be back in Arica once more.
And when we come back, I’ll give Joaquin Alvarez, the British Honorary Consul, a call. He has been amazing, taking a lot of time and trouble to help me with arrangements. He came to the funeral with us as a friend of my father’s, and has touched me with his kindness and generosity of spirit. A true giant amongst men.
For no obvious reason I’ve woken up really early today. Maybe it’s something to do with the herd of elephants that evidently checked in around 1am. Or the, ahem, charmingly rustic plumbing that means the noise levels in here pick up markedly as the hotel awakes.
But it’s not a bad hotel, the Hotel Amaru, and cheap for Chile at $25 a night. So I’m not really complaining.
Anyway, today is the day when I get to start the process of discovering what my father was up to before his death. What am I going to learn? I also have to start negotiations with the hospital over the release of his body. They want approximately £1200 for his treatment.
Maybe I’ll Walk
Here’s the thing… I’ve come to try and do the right thing, and also to fulfil my need to understand my father better. It’s largely an emotional response. But I have no desire to take responsibility for him either. He failed to act responsibly around his children, after all. And this where he and I differ. I have a beautiful 3 month old baby. I would much prefer the money I’ve got to be spent on him than on a dead person. The practical, business minded side of me understands clearly the difference in return related to where the money goes…and I like to maximise my returns. I need to be prepared to be play, in the wonderful words of Paul Ockenden, Dead Dad Poker.
So I will make an offer to the hospital of a donation. It will then be up to them as to whether or not they accept my terms. If they won’t, I’ve decided that my best option is to be prepared to walk away. They’ll even save me more money as I won’t be faced with the cost of a funeral – he will receive a pauper’s funeral paid for by the state.
I won’t feel good about this. Chile is a poorer country than ours and would rather not have to pay for the care of illegal immigrants. But I don’t make masses of money, in spite of what some people think, and the cost of this trip along with the funeral are not insignificant for me.
So, let’s see what happens. This morning I will meet with the wonderful British Honorary Consulate here, Joaquin Alvarez, and start the process and the learning.
Coincidences and Denial
A few things I’ve learned:
The consulate was an acquaintance of my father’s and they drank at the same bar.
My father denied having any family but told people he had a daughter who was killed at 13 in a road accident. This may simply have been a way for him to avoid a subject painful for him to discuss, or a part truth.
He lived in relative poverty and had not been looking after himself well.
Everybody here believed my father to be Spanish. It was only when he died that the truth was revealed.
He made some money selling sweets at the market.
He could have found me easily. I couldn´t know for sure that a search here on Google would find me, but no, my name comes up top, as does his own. Perhaps he knew of my website and the page I posted about him years ago? Perhaps, even, he tried contacting me through it and the message got lost in the ether. Who knows?
So a bit to digest there. Now for me to get up and have my daily battle with South American plumbing. Will I get a hot shower? A cold one? Or a randomly shifting combination of freezing and scalding?
MS have, at last, come up with what appears to be a competent rival to Google. Here’s five ways in which it beats Google.
Microsoft (MS), quite frankly, gets a lot of grief in the internet world. Sometimes it’s fair (I never like MSN, for example, from way back in the mid nineties) and often a little unfair.
But Live Search simply wasn’t up to the job. It didn’t work well. And I know that people that found IE defaulting to it would either work out how to change it, or simply type Google.com into the address bar. In other words, many tried it, but it didn’t find the answers they wanted. The algorithm has been slowly improved with time, but the damage was done. MS knew they had to relaunch.
Bing, they felt, was the answer. And in some ways, it’s a better and more productive tool than Google:
1. It’s Prettier
While I’ve heard many question the function of the landing page photo, I personally really like it. It’s attractive, well designed, and brings a little bit of beauty into the day. You can’t sit and surf pretty images at work, so if they’re there as part of the ‘wallpaper’ of a daily tool then that’s a lift we all need.
2. Infinite Image Search
The infinite scroll facility of the image search makes it a quicker tool to use. Chunking of text related searches makes sense, because we can scan a page relatively slowly, but with images the human eye can scan a huge amount of visual information incredibly quickly which means that Bing’s constantly scrolling visual tool is way ahead of Google’s image search.
3. Video Previewing on Video Search
Searching for video content can often be a slow and painful process. In Bing, when you get a series of videos up on screen you can simply hover your mouse pointer over a video to preview the first 30s and get a feel for the video, rather than visiting the site and waiting for a slow load. The previews are poor quality, in order to get quick loading, but they’re good enough. I feel this is one of Bing’s most effective innovations.
One thing where they may struggle is that if you click the video and that video has an embed option, you get it on the Bing site, rather than going through to the source site. So a YouTube video search result doesn’t send you off to YouTube. Content owners may not like this.
4. Site Preview
When you hover over a search result, you’ll see a small orange marker appear over to the right. Hover over that and up pops a preview of the content you’re looking for. Again, saves a wasted visit as it lets you scan a little bit of content for relevance – something that’s quicker this way than clicking on yet another unnecessary site.
5. It’s Not Google
Bing is, purportedly, a recursive acronym that means Bing Is Not Google. But there’s something important in that – Microsoft is a highly profitable, focussed company that has the resources to provide an alternative to Google. This is important – without solid competition Google will cease to innovate appropriately. MS suffered a similar fate on the desktop – they were too dominant and rivals couldn’t compete. Apple’s OS9 was dreadfully dated when sat next to a Windows machine of the same era, yet Windows had significant flaws. It’s only lately with Windows 7 that MS have really started to get their act together properly – because OSX finally gave it some decent competition in certain sectors.
Microsoft Seadragon, with it’s deep zoom and mobile capabilities, and Photosynth technologies could be tied into the image search, for example. As cheap processing power expands and more and more images are geotagged, this could form an astonishing visual search capability. A shame it won’t be coupled with Google Street View – imagine what that could be like?
Search is going to become more relevant and more powerful with time. Developers (our own Interconnect IT included) are busy creating a lot of powerful geocoded databases which will allow for some amazing mashups. If Google and MS start fighting for dominance in this space the opportunities for users and information suppliers are vast. Are you looking into it?