Tag: blog
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Hertz doubled the cost of my car rental. Here’s their process design trick.
This year, during my family holiday, I discovered how Hertz – and many other car hire companies – have crafted a process involving dark patterns to trick stressed travellers into paying far more than necessary for their car hire. I’ve used Hertz several times over the years, particularly in the 2000s, so I expected good…
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A new manifesto for the web
This blog post has now been re-arranged with the manifesto at the top, and the reasoning that led up to it beneath. Because, after all, placing the important content six or seven hundred words in is hardly being pure, is it? Web Dogma 24. By me. Content First. All articles, images, and graphics must be…
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AI is predictive, not intelligent
I hope you haven’t missed the big AI revolution going on right now? No? Yes? YES? You have no idea about it? Where do you live? On Mars? Ah OK, you were kidding. AI is being talked about everywhere, new devices like the Humane AI Pin or the Rabbit R1 are very much about it,…
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A little change on this website
In the past, this website was sort of my place to keep family and friends in touch. I first set it up in 2005, just before going away to Peru on travels. It was a great. Facebook had been invented but wasn’t generally available or popular yet, other platforms weren’t well thought through or scattered,…
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Are VW in trouble with their electric car strategy?
Could VW really be in trouble, if they’re cancelling a factory and pushing back a car launch? I don’t think so, but they’re not entirely in the clear…
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Interesting times in the world of software
About a decade ago, I was at a conference and talking to a fellow developer (I still call myself one, even though I don’t code so much these days) when he giddily told me about the funding he’d got for building a new piece of software he was hoping would make it big. It was…
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I broke my heart in five places and got it fixed
A year ago, I was sitting, shorn of all body hair and waiting to go in for a five or six hour operation. I knew the next two weeks would be hell.
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Why learning to lose is the path to winning
Last night was the count for the local by-election, in which I stood as a Liberal Democrat candidate. I lost. I came third. And I’m OK with that. But this isn’t a political blog, at all, even though I’m involved in it. So if you want the results, they’re here. Once upon a time, I…
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Finding a missing person in South America (and elsewhere)
I promised, ages ago, that I’d write up some tips on how to find somebody who’d gone missing in South America. Recently I had an email from somebody in the same situation which has spurred me into action. Since 1997 I’ve found or been found by my mother, my brothers and my sister. Here I’m…