David Coveney

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All the posts below have been tagged with survey design.

26 May, 2024

Don’t design in customer traps on your systems

You know that friend, the one who always promises to help you move flat, or help you fix your mower, but then doesn’t turn up? Yes. Or the guy who goes on a date and pays for the meal and somehow that comes with access to your body? Or the airline that makes you think […]

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